Advertising Terms

The following terms and conditions govern all advertising slots in for Alabaster Co emails, published by Alabaster Creative Inc., 1030 S Arroyo Pkwy, STE 216, Pasadena, CA 91105


1 – Material specifications

All materials supplied by the advertiser is subject to our review and must adhere to our guidelines. We may suggest or require edits and in some cases, when typos or mistakes are obvious, make small changes at our own discretion.


2 – Change requests

Advertisers can request changes to their supplied materials but no later than one week before the publication date. If materials are not supplied by at least one week prior to the publication date, we reserve the right to cancel and resell the ad slot without providing a refund. If the advertiser has previously booked an ad slot, we may reuse materials already provided in the past.


3 – Cancellation

Advertisers can request a cancellation and refund up to one week before the publication date in case of a sponsor slot and up to one week in case of a index ad slot. We reserve the right to cancel and refund booked ad slots at any time without providing a reason.


4 – Responsibility for materials

The advertiser is solely responsible for the materials provided and acknowledges that they are authorised to publish the materials and that the materials comply with all applicable laws and regulations.


5 – Commitment/payment terms

The advertiser commits to paying the full fee before the publication date (unless agreed otherwise). The ad slot is not guaranteed until payment has been received in full. The advertiser is liable to pay the fee in full even if the ad contains typos or erros, unless it's proven without reasonable doubt that they were caused by us.


6 – Warranties/damages

All services provided to the advertiser which are subject to these terms are provided without warranties. In no event shall we be liable to the advertiser for an amount in excess of the total dollar amount actually received by us.


7 – General provisions

Unless otherwise agreed, these terms are governed by the laws of the State of California. For questions or concerns, please contact us via email.