Payment Questions

WHAT FORMS OF PAYMENT DO YOU TAKE?
We accept payments from Visa, Mastercard, Discover, and American Express—as well as PayPal. You can also use Affirm for orders over $50.


HOW DO I USE MY GIFTCARD?
You can enter your gift card code under "Gift card or discount code" at checkout.


WHERE DO I ENTER MY PROMO CODE?
You can enter your promo code under "Gift card or discount code" at checkout.


CAN I APPLY MULTIPLE PROMO CODES TO THE SAME ORDER?
You may only apply one promo code per order.


WHY IS 10% OFF NOT WORKING ON MY FIRST ORDER?
You can get 10% off your first order by signing up for our email and sms list, here: https://alabasterco.attn.tv/p/w8G. Afterwards, you will get an email or sms message with your coupon code. In cases of email, it might take 30 minutes for your email to arrive. If you want your code immediately, please join our sms list.